SHIPPING & RETURNS
- UK Standard Delivery (2-3 Working Days): Free for orders over £40 or £3
- UK Next Day Delivery (Ordered before 4pm): Free for orders over £60 or £6
- Europe Tracked Delivery (4 to 10 Working Days): Free for orders over €70 or £7
- USA Tracked Delivery (5-10 Working Days): Free for orders over $95 or £8
- For countries in the EU, you will NOT be required to pay any import tax, duties or custom fees.
- For all other countries, we are not responsible for any import or custom fees. Please check your country's customs website for more information on how customs fees are accessed. Packages returned due to failure to pay will be refunded minus the shipping and 15% restocking fee.
Customer satisfaction is our number one priority. If for any reason you are not happy with your items, they can be returned to us for a refund or for an exchange.
Email our support team with your order number, the reason for return and photos of your item to firstname.lastname@example.org
To make a return, the following conditions must be met:
- The items must be unworn and complete and in their original packaging
- The item must then be returned to us within 14 days of receiving the item.
Please note, that you are responsible for all the fees involved for returning items. It is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.
Once items are received and inspected, a refund will be issued for the items returned.
FREE GIFTSIf you received free gifts, you must return this with the rest of your order to receive a refund.